Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@buddha-statues.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@buddha-statues.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@buddha-statues.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@buddha-statues.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@buddha-statues.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@buddha-statues.com.
Last updated: 29 August 2026
At Buddha-Statues.com, every sculpture is individually described and photographed. Many objects are antique, vintage or otherwise unique and may show age-related wear, patina, oxidation, old repairs, losses or other characteristics consistent with their history. These features are described and photographed wherever relevant and do not in themselves constitute a defect.
14-Day Right of Withdrawal
If you are a consumer located in the European Union, you have the right to withdraw from an online purchase within 14 days after receiving the goods, without giving a reason.
To exercise this right, please notify us clearly by email before the withdrawal period expires:
Email: sales@buddha-statues.com
Please include your name, order or object reference and a clear statement that you wish to withdraw from the purchase.
After notifying us, the object must be returned within the legally applicable return period.
Return Instructions
Because many of our sculptures are unique, fragile, heavy or oversized, please contact us before sending any object back.
We will provide the appropriate return address and, where relevant, instructions for secure transport.
Do not return objects to our registered office without prior instructions.
Returned objects should be packed with appropriate care and, whenever reasonably possible, using the original protective packaging.
Return Shipping Costs
When exercising the statutory right of withdrawal because you have changed your mind, the direct cost of returning the object is borne by the buyer, unless we have expressly agreed otherwise.
For large, heavy or unusually fragile sculptures, return transport can be substantial. Please contact us before purchasing if you would like an estimate of potential return transport costs.
If an object is incorrect, damaged in transit, or materially different from its agreed description, please contact us promptly. Where we are legally responsible for a non-conforming item, the applicable return or remedy costs will not be charged to the consumer.
Refunds
Following a valid withdrawal, we will refund the payments received from you, including the cost of the least expensive standard delivery method originally offered, as required by applicable consumer law.
Additional costs resulting from your choice of a more expensive delivery service, such as express or specially requested shipping, are not refundable to the extent permitted by law.
Refunds will be made using the original payment method unless another method has been expressly agreed.
We may withhold the refund until we have received the returned goods or you have supplied evidence that the goods have been returned, where permitted by applicable law.
Condition of Returned Objects
You may inspect an object in the same way that would reasonably be possible before purchasing it in person.
You may be responsible for any reduction in value caused by handling beyond what is necessary to establish the nature, characteristics and condition of the object.
Because antique sculpture may have delicate surfaces, historic gilding, lacquer, polychromy, patina or fragile components, objects should not be cleaned, polished, treated, restored, dismantled or otherwise altered before return.
Damage in Transit
Please inspect the package and object after delivery.
If you believe an object has been damaged during transport, contact us as soon as reasonably possible at:
Please retain the shipping carton, internal packing materials and all packaging until the matter has been resolved. Photographs of the packaging and object may be requested to assist with the carrier or insurance claim.
Reporting transport damage promptly helps us handle the matter with the shipping company, but does not limit any mandatory consumer rights.
Antique and Vintage Objects
Our objects are generally not new consumer goods. Age-related characteristics can include, among other things:
- Patina and oxidation
- Worn or incomplete gilding
- Shrinkage cracks in wood
- Historic repairs or restoration
- Minor losses
- Surface wear
- Dents, casting irregularities or old construction marks
- Signs of ritual or devotional use
Where such characteristics are disclosed in the description or visible in the photographs, they form part of the condition of the object and should not automatically be considered defects.
Nothing in this section limits your statutory rights where an object does not correspond to its agreed description.
Business Purchases
The statutory consumer right of withdrawal described above applies to consumers. Buyers acting wholly or mainly in the course of a business, trade or profession do not automatically receive the same cancellation rights unless required by applicable law or expressly agreed with us.
Customers Outside the European Union
For customers outside the European Union, statutory cancellation and return rights may differ depending on the destination country.
Any mandatory consumer rights applicable in your country remain unaffected by this policy.
Please also note that import duties, taxes and customs charges originally paid to government authorities may need to be reclaimed directly from those authorities and are not necessarily refundable by Buddha-Statues.com.
Contact
Buddha-Statues.com
1stbuddha OÜ
Sakala tn 7-2
Tallinn, Estonia
Registry No. 17318456
VAT No. EE102917282
Email: sales@buddha-statues.com
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